Shipping & Delivery
Our packages will be sent upon receipt of payment with tracking via DHL or Deutsche Post BRIEF. The shipping costs include loading and packaging fees and postage. Orders that were placed separately cannot normally be combined. To save shipping costs and protect the environment, we advise you to combine several items in one order.
Shipping costs table
| Cart value | Germany | Europa | Europa (not EU) | Worldwide |
|---|---|---|---|---|
| Till 99,99 € | 4,99 € | 12,99 € | 14,99 € | 24,99 € |
|
Above 100 € (except gift cards) |
0 € | 12,99 € | 14,99 € | 24,99 € |
Always free of shipping costs is the pickup at our store in 73434 Aalen, Germany.
Delivery time
Usually our packages need 1-5 working days for national shipping and up to 3-21 working days for international shipping. When ordering frames with correction values, the processing time before shipment increases to 7-14 working days. International shipments may take up to 21 days for delivery due to longer transit time and customs clearance with the shipping company.
Shipping packaging
We use stable shipping boxes made of recycled raw materials as shipping packaging, which are lined with paper as filling material. Your new spectacle frame is also safely protected in our Landario hard-shell cases.
Dimensions: approx. 170x105x80 mm
Weight: max. 900g
Returns
For returns please use the return function of the respective order. If the return is justified, please repack the items, if possible, in the original shipping packaging (incl. case) and send it back to us. After the return shipment is completed you will receive your refund. Costs for self-initiated returns cannot be considered. Return costs outside of Germany must be paid by the buyer.
Sending frames
After filling out our purchase form you will receive an email with a shipping label for free shipping to Landario. If you make more than one sales enquiry within two working days, you will only receive one shipping label for them. Pack your spectacle frame(s) carefully and unbreakable in a suitable and well-padded cardboard box. Best additionally in a hard-shell spectacle case. Roll-shaped shipping cartons are not permitted. The total weight of the carton must not exceed 1kg. Damaged spectacle frames are excluded from purchase.
Payment Methods
Costs of payment methods
| Payment Method | Costs |
| Bankwire | 0 € |
| PayPal | 0 € |
| Invoice | 0 € |
| CreditCard | 0 € |
| Amazon Payments | 0 € |
No matter which payment method you choose, with Landario there are no extra costs for you!
Payment with Invoice
We offer payment on account via PayPal invoice. When paying with PayPal invoice Landario UG (limited liability) assigns the claim against you to PayPal (Europe) S.a.r.l. et CIE, S.C.A. Payments with debt discharging effect can only be made to PayPal (Europe) S.a.r.l. et CIE, S.C.A. The payment deadline is 28 days after receipt of the invoice. Payments directly to Landario cannot be booked in this case. You do NOT need a PayPal account to pay with PayPal invoice.
Account details for payment on invoice:
Bank: Deutsche Bank
Account holder: PayPal Europe
IBAN: Please refer to the invoice
BIC: Please refer to the invoice
You will find the intended purpose and the amount on your invoice.
Payment via banktransfer
Convenient payment in advance by bank transfer is no problem for us. Please pay the amount within 14 days after receiving the confirmation email. Your order will be shipped immediately upon receipt of payment!
Account details for payment in advance:
Bank: Kreissparkasse Ostalb
Account holder: Landario UG (limited liability)
IBAN: DE36 6145 0050 1001 0940 45
BIC: OASPDE6AXXX
You will find the intended purpose and the amount in the confirmation mail.
Payment with PayPal or credit card
Payments with PayPal and credit card are offered comfortably and safely via PayPal. During the payment process you will be redirected to the PayPal payment page. PayPal (Europe) S.a.r.l. et CIE, S.C.A. is responsible for the payment in this case. Your order will be processed immediately after receipt of payment. To pay with PayPal you need a PayPal customer account. You do NOT need a PayPal account to pay by credit card via PayPal.
